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Client Complaints
We would like you to get in touch by if you are unhappy with any aspect of our service:
We shall do our better to resolve your issues by the finish of this 3rd working day after getting your grievance. Whenever we are not able to eliminate your issues we’re going to issue a written acknowledgement within five trading days and our written final response within eight months of receiving your issue. Full contact information when it comes to Ombudsman are shown below.
Our last reaction will show you that you’ve got ultimate recourse towards the Financial Ombudsman provider. We are going to enclose their standard explanatory leaflet should you intend to escalate your problem for them. You really need to try this within half a year associated with the date of our last reaction or they might not consider carefully your problem after that timing.
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sunny.co.uk is a trading title of Elevate Credit Overseas Limited, registered in England & Wales, business number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL.